Terms & Conditions
Welcome to PlayBulls. These Terms and Conditions ("Terms") govern your access to and use of the PlayBulls mobile application and website (the "Service") operated by PlayBulls Technologies Pvt. Ltd. ("Company", "we", "us", or "our"). By accessing or using the Service you agree to be bound by these Terms.
1. Acceptance of Terms
By downloading, installing, or using the PlayBulls application or website, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
2. Eligibility
- You must be at least 13 years of age to use the Service.
- Users under 18 should use the Service only with parental or guardian consent.
- By registering, you confirm the information you provide is accurate and complete.
- Corporate entities may not register as individual players.
3. Account Registration
- You must provide accurate name and email address during registration.
- Each person may maintain only one account. Multiple accounts may result in permanent suspension.
- You are responsible for safeguarding your account credentials. Notify us immediately of any unauthorised access.
4. Virtual Currency & In-App Economy
4.1 Virtual Coins
Virtual coins are the sole currency used within PlayBulls. Coins are earned by winning Ludo games, completing daily challenges, spinning the wheel, or receiving referral rewards. Coins have no real-world monetary value and are non-transferable outside the app.
4.2 Player Price
The Player Price feature lets you buy and sell virtual shares of players using your coin balance. A player's price increases when they win Ludo games, based entirely on in-platform performance. This is a virtual game-economy feature only and does not constitute any form of financial instrument, security, or investment.
4.3 Promotional Coins
Bonus coins awarded through referrals, spin rewards, or promotions are for in-app use only and are subject to any specific conditions stated at the time of the promotion.
5. Games & Competitions
- All games on PlayBulls are skill-based and entertainment-focused. No real money is at stake.
- Results of completed games are final. Disputes must be raised within 24 hours via support.
- We reserve the right to cancel or modify games due to technical issues; any coins spent as entry fees will be refunded to your virtual wallet.
- Leaderboard rankings and virtual rewards do not carry any cash value.
6. Advertisements
The Service displays advertisements served by third-party networks including Google AdMob, Facebook Audience Network, and Unity Ads. These SDKs may collect device and usage data as described in our Privacy Policy. We are not responsible for the content of third-party advertisements.
7. Prohibited Conduct
You must not:
- Use bots, scripts, or automated tools to play games or manipulate outcomes
- Collude with other players to gain an unfair advantage
- Exploit bugs or glitches — report them to support@playbulls.com
- Harass, threaten, or abuse other users or staff
- Impersonate any person or entity
- Attempt to reverse-engineer or hack the Service
- Use the Service for any unlawful purpose
Violation may result in immediate account suspension or permanent ban, forfeiture of virtual coin balance, and referral to law enforcement where appropriate.
8. Intellectual Property
All content on the Service — including logos, graphics, game mechanics, software, and text — is owned by or licensed to the Company. You may not reproduce, distribute, or create derivative works without our express written consent.
9. Disclaimer of Warranties
The Service is provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted availability, absence of errors, or that the Service will meet your expectations.
10. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Because PlayBulls uses only virtual currency with no real-world value, no financial loss claim can arise from use of the Service.
11. Indemnification
You agree to indemnify and hold harmless the Company and its officers, employees, and partners from any claims, damages, or expenses (including legal fees) arising from your violation of these Terms or applicable law.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in India. We encourage you to contact support first; most issues can be resolved informally.
13. Changes to Terms
We may revise these Terms at any time. Material changes will be communicated via in-app notification or email at least 7 days before taking effect. Continued use after the effective date constitutes acceptance.
14. Account Termination
You may delete your account at any time via the Delete Account page. We may suspend or terminate your account for violation of these Terms. Upon termination, your right to use the Service ceases immediately and your virtual coin balance will be permanently removed.
15. Contact
- Email: legal@playbulls.com
- Support: support@playbulls.com